Episode 69 — Establish performance management across investments, processes, and services consistently (Task 32)
This episode teaches you how to establish performance management consistently across investments, processes, and services so governance can see enterprise-wide performance, spot drift early, and enforce accountability at the right level. You’ll learn how to build a coherent performance model that connects strategy to portfolio outcomes, operational service performance, risk and compliance indicators, and process effectiveness, using measures that are comparable across business units. We’ll cover how to set targets, thresholds, and escalation rules so performance issues trigger decisions and remediation, not endless discussion, and how to ensure metrics are supported by reliable data and clear ownership. Real-world scenarios include different groups using different definitions for the same KPI, dashboards that cannot be trusted, and governance reporting that focuses on activity while risks and outcomes worsen. For CGEIT scenarios, the best answers usually emphasize consistency, traceability, and evidence-backed measurement that drives action across the enterprise rather than siloed metrics that hide systemic problems. Produced by BareMetalCyber.com, where you’ll find more cyber audio courses, books, and information to strengthen your educational path. Also, if you want to stay up to date with the latest news, visit DailyCyber.News for a newsletter you can use, and a daily podcast you can commute with.
